✨ FREE Shipping

Enjoy FREE Standard Shipping for all U.S. orders. No minimum purchase required! 

We ship all orders from the United States, except for deliveries of our premium GRACE Collection to Canadian customers.

We currently ship to the United States and Canada. In the near future, we will be expanding our service to more countries.

If your country is not currently available at checkout, feel free to contact us, and we will determine if we can ship to your destination.

🚚 Shipping Rates by Region

UNITED STATES

• Free Standard Shipping on all orders!
  
• Priority Shipping (regular items): $12.99 USD

CANADA

• Standard Shipping: $12.99 CAD
• Free Standard Shipping for items from GRACE Collection
• Priority Shipping (regular items and GRACE Collection): $29.99 CAD

📦 Shipping Times by Region

UNITED STATES

Regular Items:

• Standard Shipping: 2–5 business days via USPS
  
• Priority Shipping: 1-3 business days via USPS Priority

GRACE Collection:

• Standard Shipping: 2–5 business days via USPS

Personalized and Message Card Jewelry:

• Production Time: 2–3 business days
• Shipping Time: 2–5 business days via USPS
• Total Estimated Time: 4–8 business days from order to delivery

CANADA

Regular Items:

• Standard Shipping: 6–14 business days via USPS (shipped from the U.S.)
• Priority Shipping: 2-4 business days via DHL (shipped from the U.S.)

GRACE Collection:

• Standard Shipping: 5–10 business days (shipped from International)
• Priority Shipping: 2-5 business days via DHL or FedEx (shipped from International)

Personalized and Message Card Jewelry:

• Production Time: 2–3 business days
• Shipping Time: 4–8 business days via DHL or FedEx (shipped from the U.S.)
• Total Estimated Time: 6–12 business days from order to delivery

Shipping times vary based on location and customs processing. 

📌 Additional Notes

• Personalized jewelry with engraving will require a few days of processing prior to shipping.
• Shipping times may vary during peak seasons or due to customs delays.
• Customers are responsible for any customs or import duties where applicable. 

Need Help?
We’re here for you! Contact us anytime and we’ll be happy to assist.

🔁 Return & Exchange Policy

At Amoris Jewelry, we want you to truly love your purchase. If for any reason you’re not completely satisfied, you may return or exchange your item within 30 days of receiving it.

✅ Eligibility for Returns & Exchanges

• Items must be unused, in original condition, and in original packaging.
• Customers are responsible for return shipping costs, unless the item is damaged, defective, or incorrect upon arrival.

🎄 Extended Holiday Returns

For gifts purchased between November 1 and December 31, 2025, returns or exchanges are accepted until January 31, 2026.

📦 How to Start a Return

1. Contact Us First — Email us with your order number, reason for return, and photos if applicable.
2. Once approved, we’ll provide detailed instructions for sending your item back.
3. For your protection, please ship your return with tracking and insurance.

🛠 Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect:

• Contact us within 30 days with a photo and description of the issue.
• We will send a replacement or issue a full refund, and we’ll cover all return shipping costs.

📦 Packaging Your Return

To ensure safe delivery:

• Use the original packaging or similar protective packaging (bubble wrap, padded envelope).
• Amoris Jewelry is not responsible for returns lost or damaged in transit, so we recommend insured shipping with tracking.

💳 Refund Processing

Once your return is received and approved:

• Credit/Debit Cards (Shopify Payments): 5–10 business days
• PayPal: 3–5 business days

Refunds are issued to the original payment method only. Bank processing times may vary, especially during holidays or weekends.

Need Help?
We’re here for you! Contact us anytime and we’ll be happy to assist.

Get in touch with us