✨ FREE Shipping on Orders Over $89

Enjoy FREE Standard Shipping for U.S. and International orders over $89 USD. Canadian orders ship FREE over $129 CAD. 

We currently ship to select regions including the United States, Canada, the United Kingdom, Australia, and many major countries in Europe and Latin America. We look forward to offering delivery to additional countries in the near future.

If your country is not currently available at checkout, feel free to contact us, and we will determine if we can ship to your destination.

🚚 Shipping Rates by Region

United States

• Standard Shipping: $5.99 USD
• Free Shipping on orders over $89 USD

Canada

• Standard Shipping: $14.99 CAD
• Free Shipping on orders over $129 CAD

International

• Standard Shipping: $10.99 USD
• Free Shipping on orders over $89 USD

📦 Shipping Times by Region

United States

• Regular Items: 2–5 business days via USPS (shipped from USA)
• Personalized Message Card Jewelry:
  • Production Time: 2–3 business days
  • Shipping Time: 2–5 business days via USPS (shipped from USA)
  • Total Estimated Time: 4–8 business days from order to delivery

For U.S. customers, orders are shipped directly from our U.S. warehouses.

Canada

• Regular Items: 6–12 business days
• Personalized Message Card Jewelry:
  • Production Time: 2–3 business days
  • Shipping Time: 3–9 business days via DHL (shipped from USA)
  • Total Estimated Time: 5–12 business days from order to delivery

Canadian customers may have their orders fulfilled from various global locations. Shipping times vary based on location and customs processing.

International

• Regular Items: 7–15 business days (estimated for major countries)
• Personalized Message Card Jewelry:
  • Production Time: 2–3 business days
  • Shipping Time: 5–30 business days via FedEx or DHL, depending on location (shipped from USA)
  • Total Estimated Time: 7–33 business days from order to delivery

International customers may have their orders fulfilled from various global locations. Shipping times vary based on location and customs processing.

🌎 International Orders

International orders will be shipped with Standard Shipping using various shipping carriers, depending on your location. Shipping costs do not include customs brokerage fees and taxes. These fees are the responsibility of the customer.

Personalized Message Card Jewelry

Personalized Message Card Jewelry delivered to international destinations will be shipped with International Standard shipping via FedEx or DHL, depending on your location. At this time, we will temporarily upgrade to International Priority shipping for the following countries we currently service: Switzerland, Brazil, Colombia, and Spain.

📌 Additional Notes

• Personalized jewelry with engraving will require a few days of processing prior to shipping.
• Shipping times may vary during peak seasons or due to customs delays.
• Customers are responsible for any customs or import duties where applicable.

Need Help?
We’re here for you! Contact us anytime and we’ll be happy to assist.

🔁 Return & Exchange Policy

At Amoris Jewelry, we want you to truly love your purchase. If for any reason you’re not completely satisfied, you may return or exchange your item within 30 days of receiving it.

✅ Eligibility for Returns & Exchanges

• Items must be unused, in original condition, and in original packaging.
• Customers are responsible for return shipping costs, unless the item is damaged, defective, or incorrect upon arrival.

🎄 Extended Holiday Returns

For gifts purchased between November 1 and December 31, 2025, returns or exchanges are accepted until January 31, 2026.

📦 How to Start a Return

1. Contact Us First — Email us with your order number, reason for return, and photos if applicable.
2. Once approved, we’ll provide detailed instructions for sending your item back.
3. For your protection, please ship your return with tracking and insurance.

🛠 Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect:

• Contact us within 30 days with a photo and description of the issue.
• We will send a replacement or issue a full refund, and we’ll cover all return shipping costs.

📦 Packaging Your Return

To ensure safe delivery:

• Use the original packaging or similar protective packaging (bubble wrap, padded envelope).
• Amoris Jewelry is not responsible for returns lost or damaged in transit, so we recommend insured shipping with tracking.

💳 Refund Processing

Once your return is received and approved:

• Credit/Debit Cards (Shopify Payments): 5–10 business days
• PayPal: 3–5 business days

Refunds are issued to the original payment method only. Bank processing times may vary, especially during holidays or weekends.

Need Help?
We’re here for you! Contact us anytime and we’ll be happy to assist.

Get in touch with us