✨ Amoris Jewelry Shipping Within the U.S. & Canada

At Amoris Jewelry, each piece in our collection is thoughtfully curated—from our fine jewelry designs to our original message and prayer cards, and even select handmade items. Because of this intentional craftsmanship, your chosen piece may be shipped from one of our locations in either Canada or the United States.

Wherever your piece begins its journey, rest assured—we have carefully arranged the fastest and most affordable shipping options to ensure it arrives to you as quickly as possible. The piece you love may be far away, but it will never be out of reach.

We currently ship within North America, serving both Canada and the United States. As we continue to grow, we look forward to expanding our shipping to additional countries in the near future.

If your country is not yet available at checkout, we warmly invite you to contact us. We will gladly explore whether we can accommodate shipping to your location.

🚚 Shipping Rates by Region

🗽 TO UNITED STATES

• Standard Shipping from U.S. (USPS): $6.49 USD
• Standard Shipping from Canada (Purolator): $15.99 USD
• Express Shipping options available at checkout
  

🍁 TO CANADA

• Standard Shipping from Canada & U.S. (UPS, DHL, USPS): $12.99 CAD
• Express Shipping options available at checkout
• Free Local Pickup available for customers in Toronto/GTA (Milton, ON) for certain items by appointment

These are flat shipping rates per order and location. Please note that your order may have items from different locations and will incur separate shipping charges.

📦 Shipping Times by Region

🗽 TO UNITED STATES

• Standard Shipping from U.S. (USPS): 2–5 business days
• Standard Shipping from Canada to U.S. (Purolator): 2–5 business days
• Express Shipping from U.S. (UPS): 1–2 business days
• Express Shipping from Canada to U.S. (DHL): 3 business days

Message & Prayer Card Jewelry

Shipping from the United States

• Production Time: 2–3 business days
• Shipping Time: 2–5 business days (USPS)
• Total Estimated Time: 4–8 business days from order to delivery

Engraved Jewelry

Shipping from the United States

• Production Time: 3–5 business days
• Shipping Time: 2–5 business days (USPS)
• Total Estimated Time: 5–10 business days from order to delivery

Photo/Graphic Jewelry

Shipping from the United States

• Production Time: 2–4 business days
• Shipping Time: 2–5 business days (USPS)
• Total Estimated Time: 4–9 business days from order to delivery

🍁 TO CANADA

• Standard Shipping from U.S. to Canada (DHL/USPS): 4–8 business days/7-21 business days
• Standard Shipping from Canada (UPS): 1–5 business days
• Express Shipping from U.S. to Canada (DHL): 1–3 business days
• Express Shipping from Canada (UPS/Purolator): 1 business day 

Free Local Pickup for Toronto/GTA:

• Free Local Pickup in Milton, ON is available for customers in Toronto/GTA for certain items by appointment.
  
• Custom jewelry items ordered with engraving will require extra time for production.
• Only the items on our website featuring the following banner below are available for pickup in Milton.

Message & Prayer Card Jewelry

Shipping from the United States to Canada

• Production Time: 2–3 business days
• Shipping Time: 4–8 business days (DHL)
• Total Estimated Time: 6–12 business days from order to delivery

Engraved Jewelry

Shipping from the United States to Canada

• Production Time: 3–5 business days
• Shipping Time: 4–8 business days (DHL)
• Total Estimated Time: 7–13 business days from order to delivery

Photo/Graphic Jewelry

Shipping from the United States to Canada

• Production Time: 2–4 business days
• Shipping Time:  4–8 business days (DHL)
• Total Estimated Time: 6–12 business days from order to delivery

Shipping times vary based on location and customs processing. 

📌 Additional Notes

• Personalized jewelry with engraving will require a few days of processing prior to shipping.
• Shipping times may vary during peak seasons or due to customs delays.
• Customers are responsible for any customs or import duties where applicable. 

Need Help?
We’re here for you! Contact us anytime and we’ll be happy to assist.

🔁 Return & Exchange Policy

At Amoris Jewelry, we want you to truly love your purchase. If for any reason you’re not completely satisfied, you may return or exchange your item within 30 days of receiving it.

✅ Eligibility for Returns & Exchanges

• Items must be unused, in original condition, and in original packaging.
• Customers are responsible for return shipping costs, unless the item is damaged, defective, or incorrect upon arrival.

🎄 Extended Holiday Returns

For gifts purchased between November 1 and December 31, 2025, returns or exchanges are accepted until January 31, 2026.

📦 How to Start a Return

1. Contact Us First — Email us with your order number, reason for return, and photos if applicable.
2. Once approved, we’ll provide detailed instructions for sending your item back.
3. For your protection, please ship your return with tracking and insurance.

🛠 Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect:

• Contact us within 30 days with a photo and description of the issue.
• We will send a replacement or issue a full refund, and we’ll cover all return shipping costs.

📦 Packaging Your Return

To ensure safe delivery:

• Use the original packaging or similar protective packaging (bubble wrap, padded envelope).
• Amoris Jewelry is not responsible for returns lost or damaged in transit, so we recommend insured shipping with tracking.

💳 Refund Processing

Once your return is received and approved:

• Credit/Debit Cards (Shopify Payments): 5–10 business days
• PayPal: 3–5 business days

Refunds are issued to the original payment method only. Bank processing times may vary, especially during holidays or weekends.

Need Help?
We’re here for you! Contact us anytime and we’ll be happy to assist.

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